Privacy Policy
Pukekohe Chiropractic
Effective Date: February 13, 2022
At Pukekohe Chiropractic, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and disclose information obtained through our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Such as your name, email address, phone number, and other details you provide when booking an appointment, completing forms, or contacting us.
Health Information: Relevant details you choose to provide about your health history, symptoms, and wellness goals.
Technical Information: Data relating to your use of our website, including IP address, browser type, and browsing activity, which may be collected through cookies and analytics tools.
2. Use of Information
We use the information collected to:
Schedule and manage appointments.
Provide chiropractic and related health services.
Respond to enquiries and maintain communication with you.
Improve the functionality of our website and quality of our services.
Provide educational content, promotions, or updates where you have consented to receive them.
3. Storage and Security
Personal and health information is stored securely in compliance with New Zealand privacy law.
We implement technical and administrative safeguards to protect information from loss, misuse, or unauthorised access.
Information is retained only as long as necessary for the purposes outlined in this policy or as required by law.
4. Disclosure of Information
Your information will not be sold or shared with third parties, except in the following circumstances:
Where disclosure is authorised by you.
Where disclosure is required or permitted by law.
To trusted third-party service providers (such as booking or payment platforms) engaged to assist us in delivering services, under strict confidentiality obligations.
5. Cookies and Analytics
Our website may use cookies and third-party analytics services to analyse visitor behaviour and improve the website. You may disable cookies through your browser settings, although some features may not function correctly as a result.
6. Your Rights
Under the Privacy Act 2020, you have the right to:
Request access to the personal information we hold about you.
Request correction of any information that is inaccurate or incomplete.
Withdraw consent for certain uses of your information, such as marketing communications.